Frequently Asked Questions About Our Services
At Facing The Sun, we understand that homeowners in the Greater Fresno Area have many questions about home improvement projects, from solar installation to roofing repairs. Our team has compiled comprehensive answers to help you make informed decisions about your property upgrades. With years of experience serving families throughout Fresno, Old Fig Garden, Mayfair, Calwa, Sunnyside, Tarpey Village, Madera Ranchos, & Clovis, CA, we’ve addressed countless concerns and are here to provide clarity on everything from pricing to installation timelines.
Our commitment to transparency means we believe in educating our customers before they make any decisions. Whether you’re considering solar panels to reduce energy costs or need emergency roof repairs, having the right information empowers you to choose solutions that best fit your needs and budget. As a family-owned operation with deep roots in the community, we take pride in offering straightforward answers and honest guidance to every homeowner we serve.
Solar Installation Questions
Many homeowners ask about the solar installation process and what they can expect from start to finish. The journey begins with a comprehensive site assessment where our GAF Certified technicians evaluate your roof’s condition, sun exposure, and electrical system capacity. This initial evaluation typically takes two to three hours and includes detailed measurements, shading analysis, and structural assessments to ensure your home can support solar panels safely. We examine factors like roof age, material type, and angle to determine the optimal panel placement for maximum energy production.
The actual installation process usually takes one to three days depending on system size and complexity. Our crews arrive early morning to minimize disruption to your daily routine, and we coordinate with local utility companies to handle all necessary permits and interconnection agreements. After installation, the system undergoes rigorous testing and inspection before activation. Most homeowners see immediate energy production once the system goes live, with full utility integration completed within 30 to 45 days.
Roofing Services and Warranties
Questions about roofing services often center on materials, longevity, and warranty coverage. We work with premium materials from industry-leading manufacturers, offering options ranging from traditional asphalt shingles to modern composite materials designed to withstand extreme weather conditions. Each material type comes with specific advantages – asphalt shingles provide cost-effective protection lasting 20-30 years, while architectural shingles offer enhanced durability and aesthetic appeal with lifespans extending to 50 years. Our 24/7 emergency service ensures that unexpected damage from storms or other events receives immediate attention, preventing minor issues from becoming major problems.
Our comprehensive warranties cover both materials and workmanship, providing peace of mind that extends well beyond installation day. Material warranties vary by manufacturer but typically range from 25 years to lifetime coverage, while our workmanship warranty guarantees proper installation for a minimum of 10 years. We maintain detailed records of all installations and stand behind every project with responsive support whenever issues arise.
Financing and Payment Options
Understanding financing options remains crucial for homeowners planning major improvements. We’ve partnered with multiple lending institutions to offer flexible payment plans that accommodate various budgets and credit situations. Our financing programs include:
- Zero-down payment options allowing immediate project starts without upfront costs
- Fixed-rate loans with terms ranging from 5 to 25 years
- Same-as-cash programs for those who prefer short-term financing without interest
- Property-assessed clean energy (PACE) financing for qualifying solar installations
We also accept cash payments and offer the lowest cash prices in the valley, rewarding customers who can pay upfront with significant savings. Our financing specialists work individually with each customer to identify the most advantageous payment structure based on their financial situation and project scope.
Timeline and Scheduling Concerns
Project timelines depend on several factors including permit processing, material availability, and weather conditions. Most roofing projects complete within two to five days, while solar installations typically finish in one to three days after permits clear. We maintain constant communication throughout the process, providing updates on scheduling changes or unexpected delays. Our project managers coordinate with homeowners to minimize disruption, scheduling work during convenient times and ensuring properties remain secure and accessible throughout construction.
Permit processing times vary by municipality but generally take two to six weeks for standard projects. We handle all permit applications and inspections, leveraging our established relationships with local building departments to expedite approvals whenever possible. Our experienced team understands local codes and regulations, ensuring projects meet all requirements for smooth, timely completion.
